Explore VSL's Knowledge Base!

👨‍👩‍👧‍👦 Staff Handbook 🔒

This Handbook is for Vanderburgh House staff.

🛎️ Support Team 🔒

The Support Team is accountable for managing overall support needs, especially for VSL Chartered Operators, along with onboarding and training duties

🛠️ Facility Dept 🔒

Our Facility Department is accountable for the renovation and maintenance of sites, along with inspections and Operator training.

🤝 Community Team 🔒

The Community Team is responsible for growing our Operator community, relationships in the broader recovery community, and overall growth goals.

📊 Marketing Team 🔒

Our Marketing Team leads our outreach, marketing, and database admin teams.

📘 Foundation

Discover our community's mission and vision, how VSL recovery homes are structured, how to open a home, and home analysis and feasibility guides.

• 🏡 Recovery Home Model
• ⭐ Operator Duties Quick Reference Guide

👨‍💼 Chartered Operators

Explore our model of recovery residence operation, learn how to become a VSL Chartered Operator, and explore the services we offer our community.

• 🤝 Charter Membership: An Overview
• 🛎️ VSL Program Support Services

💡 Operator Resources

Access content on a range of topics including site selection, income/expense analysis, tips on saving money when operating a recovery residence, etc.

• 💲 How to Set Rent Pricing
• 🆔 How to Name your Home
• 📃 How to Manage Sober House Insurance

🏡 Operations Domain

This domain includes the core activities performed to support recovery homes, focused on delivering structured support to House Mentors and guests.

• 📋 Chartered Home Standards

⚙️ Administration Domain

This domain governs the Operator's overall management and operations, ensuring that all procedures, policies, and standards are followed.

• 📋 Chartered Operator Standards

🤝 Outreach Domain

This domain covers the strategies and efforts used to engage with the broader community, share the organization’s mission, and build relationships.

• 📋 Communication Standards